At Repoxa Technologies, we aim to deliver quality software solutions under our platform DataOpter. We value your satisfaction and maintain a transparent refund and cancellation policy for our digital services.

1. Services Covered

This policy applies to all subscription plans, software modules, and custom services purchased directly through dataopter.com.

2. Cancellation Policy

• Customers may cancel their subscription or services at any time from their account dashboard or by contacting our support team.
• Cancellations will be effective at the end of the current billing cycle. No pro-rated refunds will be issued for mid-cycle cancellations.
• For one-time service engagements (e.g., custom CMS setup), cancellations are only allowed before development begins.

3. Refund Policy

• Monthly Subscriptions: No refunds are issued for monthly billing cycles after payment has been processed.
• Annual Subscriptions: Refunds are available within the first 7 days of payment, provided no custom development or integrations have been initiated.
• Custom Development: No refunds will be provided once the scope of work is approved and development has begun.

4. Requesting a Refund

To request a refund, please email us at [email protected] with your registered email address, invoice number, and reason for the request. Our billing team will respond within 3–5 business days.

5. Exceptions

• We reserve the right to deny a refund request if there is evidence of account abuse, policy violation, or fraudulent activity.
• Refunds will not be processed for delays caused by third-party providers or APIs integrated into the DataOpter platform.

6. Contact for Billing Support

• Email: [email protected]
• Phone: +91 97606 79295
• Address: Repoxa Technologies, F4, 2nd Floor, F Block, Sector 8, Noida, Uttar Pradesh 201301, India